Refund Policy

At Enterkart, we value your satisfaction and strive to provide you with the best shopping experience. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy below for details.

Refund Eligibility

  1. Items must be returned in their original condition, unused, and with all tags and packaging intact.
  2. Refund requests must be made within 7 days of receiving the product.
  3. Certain items, such as perishable goods, custom-made products, and clearance items, are not eligible for refunds unless they arrive damaged or defective.

Process for Refund

  1. To initiate a refund, please contact our support team at [Enterkart Support Email] with your order details and the reason for the refund.
  2. Once your request is approved, you will receive instructions on how to return the item.

Damaged or Defective Items

If you receive a damaged or defective item:

  • Notify us within 48 hours of delivery.
  • Share photographic evidence of the damage or defect for verification.
  • Upon approval, we will arrange for a replacement or refund.

Refund Method

Refunds will be processed back to the original payment method within 7-10 business days after receiving and inspecting the returned item.

Shipping Costs

  • Shipping charges are non-refundable.
  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Contact Us

For any questions or concerns regarding refunds, please reach out to us at:

  • Email: [Enterkart Support Email]
  • Phone: [Enterkart Support Phone Number]
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